Sino88 is fully committed to protecting the privacy and security of every member's personal data. This document explains how we collect, store, use, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Your data is protected at every stage — from collection to deletion
Sino88 fully complies with Malaysia's Personal Data Protection Act 2010. Every data collection and processing activity is carried out in accordance with the seven data protection principles established under Malaysian law.
All data transmitted between your device and sino88 servers is protected using industry-standard 256-bit SSL encryption. This ensures sensitive information such as payment details and personal data cannot be intercepted or read by third parties.
Access to members' personal data is restricted to authorized personnel only, and solely for necessary purposes. All access is recorded and monitored to prevent any misuse of member information.
The sino88 platform undergoes regular security audits and penetration testing by independent cybersecurity experts. This ensures our systems remain up to date and free from security vulnerabilities.
Every sino88 member has the right to access, correct, transfer and request deletion of their personal data at any time. Requests can be submitted directly to our customer support team, who are ready to assist.
Members can easily manage their marketing communication preferences through account settings. You may opt out of receiving promotional emails, SMS notifications, or any form of marketing communications from sino88 at any time.
Important Note: By using the sino88 platform, you agree to the terms of this privacy policy. If you do not agree, please discontinue use of the platform. This policy forms part of the sino88 Terms and Conditions and should be read together with it.
Sino88 collects your personal data to enable us to provide the best, safest, and most responsible service. The types of data we collect are as follows:
Data You Provide Directly:
Automatically Collected Data:
Why is this data required? This information is required to process account registration, verify identity, process financial transactions, prevent fraud, and ensure compliance with applicable legal requirements in Malaysia.
Sino88 only uses your personal data for legitimate, stated purposes. Below is a summary of the primary purposes for data use:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account registration & verification | Name, IC, email, phone | Contract performance |
| Deposit & withdrawal processing | Banking and transaction data | Contract performance |
| Identity verification (KYC) | ID document, address | Legal obligations |
| Fraud prevention & security | IP, session, activity | Legitimate interests |
| Customer support | Email, chat, records | Contract performance |
| Marketing communications | Email, phone | Member consent |
| Platform analytics & improvement | Usage data, cookies | Legitimate interests |
Sino88 will not use your data for any purpose other than those listed above without first obtaining your additional consent.
Sino88 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we implement include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. sino88 is committed to notifying affected members within 72 hours in the event of any serious data breach.
Security Reminder: sino88 will never ask for your password, PIN, or sensitive information via email, SMS, or live chat. If you receive any such request, please report it to our support team immediately as it may be a fraud attempt.
Sino88 does not sell, rent, or trade members' personal data to third parties for marketing purposes. However, we may share necessary information with the following parties under certain circumstances:
All third parties handling sino88 member data are required to comply with data protection standards equivalent to our own. We ensure appropriate data processing agreements are signed before any data sharing takes place.
International Transfers: If your data needs to be transferred outside Malaysia for operational requirements, sino88 ensures such transfers are carried out in accordance with approved protection mechanisms and in compliance with PDPA 2010.
Sino88 uses cookies and similar tracking technologies to enhance the user experience on our platform. The types of cookies we use are as follows:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some areas of the sino88 platform.
Cookie Controls: Visit your account settings to manage your marketing and analytics cookie preferences. For browser cookies, refer to your web browser's help guide for detailed instructions.
Under Malaysia's PDPA 2010, you as a sino88 member have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete information
Request data deletion when it is no longer needed
Object to data processing for direct marketing purposes
Receive your data in a machine-readable format
Restrict data processing under certain circumstances
To submit any request relating to your privacy rights, please contact the sino88 customer support team. We will endeavour to process your request within 30 business days from the date of receipt.
Sino88 retains your personal data only for as long as necessary to fulfil the stated purposes or as required by law. The following are our data retention period guidelines:
Upon expiry of the retention period, your personal data will be securely deleted or anonymised in accordance with approved data disposal procedures. You may request early deletion of your data by contacting us, subject to applicable legal obligations.
Sino88 reserves the right to update or amend this privacy policy from time to time to reflect changes in business practices, technology, or legal requirements. When material amendments are made:
Continued use of the sino88 platform after the effective date of any amendment constitutes acceptance of the revised policy. If you do not agree with the changes, you may choose to close your account by contacting our customer support.
Contact Our Data Protection Officer: For any enquiries, concerns, or complaints regarding your privacy and personal data protection, please contact us at [email protected]. We are committed to responding to every inquiry within 5 business days.
Our team is ready to assist you with privacy and data security matters.